Products are backed with a 30-Day Guarantee (see terms below) to all Customers. If you are not completly satisfied with your purchase you may return the product(s) for a full “Product” refund less shipping charges.
Vaxa Attend and Vaxa Attend Mini are backed by a 12 Month Guarantee from the date of the original* purchase (see definition below).
- Product must have been purchased from our website www.vitaminplanet.com.
- Return must have a Return Merchandise Authorization (RMA) number. To obtain a RMA number, please call us at the number listed above.
- Returns received without an RMA number will be issued an “In-House” credit if they fall within the 30-Day Guarantee Window.
- Return your bottles (empty of full) – refunds are contingent on the number of bottles returned.
- Product returns will only be accepted once. If a product is returned and then repurchased again at a future date, the product purchased at a later date will not be offered the 30-Day Guarantee.
- Please mail authorized returns (with RMA numbers) to :
2701 North Rocky Point Drive, Suite 410, Tampa, Florida 33607
*Original Purchase Date is the date the Product was purchased for the FIRST TIME, not the most recent order.